Shipping policy
Shipping Policy
Order Processing
Orders are typically processed within 1–3 business days. Processing times may be longer during holidays, high-volume periods, or due to circumstances outside our control.
Shipping & Delivery
Estimated delivery is typically 7–16 business days after processing. Delivery times are estimates and are not guaranteed. Delays may occasionally occur due to carrier delays, weather, customs, holidays, or other circumstances outside our control.
Shipping Cost
Standard shipping is $1.00 for orders under $50. Orders of $50 or more qualify for free standard shipping.
Tracking
When tracking information is available, it will be provided after your order has shipped. Please allow time for tracking information to update after receiving your shipping confirmation.
Multiple Packages
Items in the same order may occasionally be shipped separately and arrive at different times.
Incorrect Shipping Addresses
Customers are responsible for providing a complete and accurate shipping address at checkout. If you notice an error, please contact us as soon as possible. We cannot guarantee that an address can be changed once an order has been processed or shipped.
Lost, Delayed, or Damaged Orders
If your order appears to be lost, significantly delayed, or arrives damaged, please contact us at supportcaprockfinds@gmail.com with your order number. We will review the issue and assist you with the appropriate next steps.
Questions
For shipping questions, contact us at supportcaprockfinds@gmail.com.